We are your reliable OEM/ODM partner, providing customized one-stop manufacturing solutions

We have obtained ISO, GCC, CE, RoHS and other quality management system certifications to ensure reliable sample processing.

Full-cycle product design customization services including package.

After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 12 PM EST will not be shipped out until the next business day. If you order after 12 PM EST on a Friday, your order will likely be shipped out on the following Monday. We are unable to ship to P.O. Boxes and APO/FPO addresses. Please refer to the chart below for rates/times.

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

TPW cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please contact customer service.

To see which movement is used, please check the individual watch product page. Under specifications, the specific movement will be mentioned for the watch you are viewing.

"All TPW watches that are 3 ATM+ (30 meter water rating or higher) with screw-down crowns fall under our Waterproof Warranty. Which means in the incredibly rare event of them failing in the water (when used properly), we’ll cover the costs of repairs or replacement up to 12 months after purchase. Legally speaking, we can’t tell you a watch is fully waterproof. No brand can. But with us, it's protected. Look for the Waterproof Warranty stamp on our product pages to see which water-ready sidekicks are covered.

tpw Water Resistance Scale

3ATM:Covers your everyday uses, like splashes, sweat and light rain.

5ATM:Covers a little more water contact, like quick submersions or showers.

10ATM:Covers your water sports and swims.

TPW has a limited warranty that covers manufacturer's defects for 12 months after the original purchase date from an authorized dealer. Basically, if the watch parts or mechanics don't work properly, and it's our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. otherwise if you purchased via another authorized seller or retail location, you will need to contact them directly as they handle their own warranty claims, returns and exchanges.

The batteries for our Classic, Fashion watches are SR626SW. We will have the battery type at any item's specs..

All of our watch batteries can be found at any electronic store, as well as most watch repair or jewelry shops. Any watch repair shop or Jeweler should be able to assist you with the battery replacement. We don't suggest replacing the battery, as it requires some special tools and you could damage the watch.